INTEGRITY CLAIMS GROUP LLC
Customer Consent Policy for Data Treatment
Last Updated: 03/11/2024
Thank you for choosing Integrity Claims Group LLC for your public adjusting needs. We prioritize the protection and privacy of your data. This Customer Consent Policy outlines how we collect, use, disclose, and protect your personal information.
1. Information We Collect:
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address.
Policy Details: Information related to your insurance policies.
Documentation: Relevant documents supporting your insurance claim.
2. How We Use Your Information:
We use your personal information for the following purposes:
Processing Claims: To assist you in filing and managing insurance claims.
Communication: Keeping you informed about the status of your claim.
Internal Record Keeping: Maintaining accurate records for our services.
Compliance: Complying with legal and regulatory requirements.
3. Data Protection and Security:
We employ industry-standard security measures to protect your personal information. This includes encryption, firewalls, and access controls. We regularly review and update our security practices to safeguard your data.
4. Sharing Information:
We may share your information with third parties only as necessary for the purposes mentioned in this policy. This may include insurance companies, legal advisors, and other relevant entities involved in the claims process.
5. Consent and Opt-Out:
By engaging with Integrity Claims Group LLC, you consent to the collection and use of your personal information as outlined in this policy. If you wish to withdraw your consent or opt-out of certain data processing activities, please contact us at contact@integrityclaimsgroup.com or call our Main Number at 800-213-8069.
6. Website Usage:
When visiting our website (https://integrityclaimsgroup.com/), please refer to our separate Privacy Policy for details on data collection and cookie usage.
7. Opt-In Consent Description:
To receive text messages, recipients must explicitly opt-in before receiving the first message. This opt-in can occur through various channels, including online, mobile website, mobile application, text to join, point of sale, or paper form. For point of sale (verbal) or paper form opt-ins, the script is available on company letterhead or the relevant section of an agreement. Please reply back with the digital image file of the script.
8. Changes to the Policy:
This policy may be updated periodically to reflect changes in our information practices. We encourage you to review this policy regularly.
9. Contact Information:
If you have any questions, concerns, or requests regarding your data, please contact us at:
Integrity Claims Group LLC
Mailing Address 3760 Piazza Dr Apt 207 Fort Myers, FL 33916
Email: contact@integrityclaimsgroup.com
Main Number: 800-213-8069
Thank you for entrusting Integrity Claims Group LLC with your public adjusting needs. We value your privacy and are committed to providing you with the highest level of service while maintaining the confidentiality and security of your information.
Integrity Claims Group LLC employs a clear and straightforward process for customers to opt in and opt out of text message communications.
Opting In:
Face-to-Face via Paper Form:
1.During face-to-face interactions, our representative presents a paper form on company letterhead.
2.The form includes the opt-in script clearly explaining the purpose of text messages and a section for the customer to provide their consent.
3.The representative assists the customer in filling out the form, ensuring a comprehensive understanding and voluntary agreement.
4.The customer explicitly consents by filling in the designated section, which includes the phrase “Join ICG.”
Online via Website:
1.On our website, users can navigate to the dedicated opt-in section.
2.A checkbox is prominently displayed with the option to “Join ICG” for text message communications.
3.Users select the checkbox to indicate their explicit consent.
4.Additional information is provided on the website to ensure customers are well-informed about the purpose of text messages.
Opting Out:
Opt-Out Command: STOP ICG
1.To opt out of text message communications, customers can simply send the command “STOP ICG” via text message to the designated number.
2.Upon receiving the opt-out command, Integrity Claims Group LLC promptly ceases sending text messages to the customer.
3.We respect and acknowledge opt-out requests promptly, ensuring a hassle-free process for customers who wish to discontinue text message communications.
4.This meticulous step-by-step approach underscores our commitment to transparency, informed consent, and a user-friendly experience for our valued customers.